Most of my clients come to me through referral, Peter and Susan however, where lucky enough to stumble upon my service through the internet.
When I first met with Peter and Susan I remember thinking to myself that this loan should be pretty straight forward. However, as we began the loan application I found out that Susan wanted to quit her job to start a new one, Peter works away, and that they will both be going away on holiday three weeks before their loan is due to settle and will not be back till a few days after.
We had to move quickly to get the loan approved ASAP so that Susan, could hand in her notice and accept her new job offer. This was made slightly more difficult by the fact that Peter worked away, all application and documents had to be signed via fax and Susan had to gather all his information for him. Between us we managed to get everything together quickly and I lodged the application within a few days.
Once we had received formal approval, Susan was free to move to any job she wished. Before they left to go away, I checked with the bank and the settlement agent to make sure that absolutely everything was organised for settlement. I made sure I had contact details for both of them for while they were away, just in case. A week before settlement was due I rang the bank and the settlement agent again and spent two hours going over absolutely everything and checking all the figures to make sure nothing would go wrong at settlement. I then e-mailed Susan to let her know everything was okay, so that it would put her mind at rest, and she could enjoy the rest of her holiday without having to worry.
Settlement through without a hitch and their new house was waiting for them when they returned from their holiday.
With the recent increase in the First Home Buyers Grant you probably know someone who is looking to buy their first home too. If you think I could help them work through this complicated lending process would you please call or e-mail me their details with a little bit about their situation.
Names have
been changed to protect the individuals privacy
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